WHAT IS TRANSCRIPTION?
Transcription is the process of turning digital dictation recordings into a written transcript record of a conversation. Generally, a transcript flows like a script indicating what was said and notates specific actions in the text.
The average transcriptionist can transcribe about 15 minutes of clear audio in 1 hour. Humans speak much faster than they type. On average, we speak four times quicker than we type. If you want to cut down on turnaround time, ensure that your audio is high quality, clear, and to the point.
WHAT TRANSCRIPTION SERVICES DO YOU OFFER?
We offer many different audio transcription services. We work primarily transcribe within the medical transcription and legal transcription industries, but our transcription company serves a variety of audio transcription services. Our other audio transcription services include speeches, interviews, business transcripts, financial transcripts, courtroom transcription, and much more.
WHAT COMMON FACTORS DETERMINE TURNAROUND TIME?
The factors which determine the turnaround time for a transcript are limitless. However, the most common factors that increase the difficulty of completing transcripts are the overall quality of the audio, accents, multiple speakers, individuals who speak fast, background noise, and required knowledge of specific terminology. Any of these factors on their own will increase the turnaround time for the transcriptionist to transcribe the audio, but if combined, it can greatly increase the length of a project.
WHAT IS YOUR TRANSCRIPTION PROCESS FOR LOW-QUALITY AUDIO?
First, we assess the audio. If we deem it low quality, we will contact you. At this point, the audio can be enhanced (this will be at an additional expense). We may suggest that you purchase better recording equipment if you are a returning client and we will tell you whether or not the project is worth pursuing.
WHAT IF I FIND A CHEAPER TRANSCRIPTION COMPANY, WILL YOU MATCH?
Reputation is very important to transcription services. If you are willing to pay substantially less for transcripts, you are likely to receive lower quality results. My Other Office is a leading transcription company with skilled transcriptionists and we guarantee high quality and mistake-free transcripts. We do not cut corners in our rigorous and detail-oriented transcription process.
IS YOUR DIGITAL DICTATION PRICING BASED ON A RATE PER-PAGE OR THE AUDIO FILE'S DURATION?
When we provide a quote to transcribe your audio, we suggest the best price possible. We offer both pricing schemes, but will only suggest the one that we think is best for the client.
DO YOU TRANSCRIBE VIDEO?
Yes, we also offer video transcription services. If possible, we ask clients to convert the video into an audio format. We are capable of doing this as well, but there is an extra charge for this procedure.
DO YOU OFFER DELIVERY?
We offer transcript delivery through standard mail or couriers. There is an extra charge for this service.
WHAT HAPPENS TO THE AUDIO AFTERWARDS?
Every transcript project is backed up by our secure cloud storage system. Upon the completion of a project, we will send you back your audio if requested. We value security at My Other Office and ensure that all sensitive data is protected by multiple layers of encryption.
WHAT AREAS OF CANADA DO YOU SERVE?
We serve clients in Alberta (Calgary, Edmonton, Strathcona County), British Columbia (Vancouver, Surrey, Burnaby), Manitoba (Winnipeg), Brandon (Springfield), New Brunswick (Saint John, Moncton, Fredericton), Newfoundland and Labrador (St. John's, Conception Bay South, Mount Pearl), Nova Scotia (Halifax, Sydney, Lunenburg), Ontario (Toronto, Ottawa, Mississauga), Prince Edward Island (Charlottetown, Summerside, Stratford) Quebec (Montreal, Quebec City, Laval), and Saskatchewan (Saskatoon, Regina, Prince Albert)
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